About me.

I’m a design leader based in Chicago with over a decade of experience designing and building digital experiences for companies ranging from early-stage startups to Fortune 500 companies.

Marko Masnjak

Before merging into the PayPal design team, I was a Lead Product Designer for Braintree, a former PayPal subsidiary. Before Braintree, I served in design leadership positions with dscout and Base (Acquired by Zendesk) during large growth periods for each company. Before that, I helped newly funded startups get their MVPs to market at Doejo, and designed print and digital things for Crate&Barrel, JAK Graphic Design, and freelance projects.

The focus of my work is empowering customers at the intersection of design, technology and business. I believe delivering great experiences is a team effort, so I actively sit side-by-side with engineering teams, looking to them as partners in the design process and working closely together, even contributing to the codebase, to deliver solutions to the customer. My leadership style is personally casual yet professionally earnest with a "whatever it takes" attitude. I am known for close collaboration on teams I work with, bridging design, product, engineering, and business priorities to deliver delightful end-to-end experiences that solve customer needs.

I’m a dad to Evelyn and Alex, husband, dog lover, snow sculptor, wannabe Yooper, and weekend coffee enthusiast outside of my work life. I’m native to Chicago’s south side, where tavern-style pizza reigns supreme. I currently live in the Beverly neighborhood and spend summers in the north woods of Michigan, living the lake life.

Experience

Currently

PayPal

Senior Product Designer
2020 – present

Past

Braintree

Lead Product Designer
2016 – 2020

dscout

Lead Product Designer
2014 – 2016

Base

Acquired by Zendesk
Lead Designer
2012 – 2014

Doejo

Interactive Art Director
2011 – 2012

Crate&Barrel

Interactive Design Consultant
2010 – 2011

JAK Graphic Design

Graphic Designer
2006 – 2010

Volunteer

ADPList

Design Mentor
2021 – present

The Society of Typographic Arts

Interactive Director
2011 – 2015

Capabilities

Design

  • Digital Product Design
  • UX Design
  • Visual Design
  • Prototyping
  • Experience Mapping
  • Service Blueprinting
  • Cross-Functional Collaboration
  • Product Thinking

Programming

  • HTML/CSS
  • React
  • SwiftUI
  • Ruby on Rails
  • Git

Information

I enjoy meeting new people, chatting about technology, and mentoring new designers in the field.

General

Social