Hello.
I’m a Senior Product Designer at PayPal in Chicago.

Braintree Drop-In for iOS
Braintree Drop-In for Android

Drop-In Mobile Payment Interface

For the second iteration of Braintree’s Drop-In UI, the team went back to the beginning for a ground-up rewrite. To ensure we built the right solution, we included end-users throughout the entire process. We facilitated initial interviews, prototype feedback sessions, and usability check-ins along the way. This tight collaboration between our product team and end-users resulted in delivering a new version of Drop-In that is modular, feature-rich, themeable, and platform-agnostic to fit into any app’s visual design.

Role

Design Lead

Company

Braintree, A PayPal Service

Collaborators

Gary Bramwell
Product Managment

David Moreno, Luke Korth
Engineering

Expiration Date Picker

Card Expiration Date Picker

When we set out to redesign our mobile drop-in product, one of the design goals was improving the accuracy of data provided by end-users. We decided to assist the input of adequately formatted data the first time instead of displaying lengthy error messages. A challenge came with the input of expiration dates on cards. We created a new UI control designed to blend in with the feel of a system keyboard that only allowed users to enter valid expiration dates while maintaining the input rhythm of keyboard taps. As a result, we delivered a smooth experience that allowed users to enter expiration dates in 2 taps vs. the typical 4 – 6.

Role

Design Lead

Company

Braintree, A PayPal Service

Collaborators

Gary Bramwell
Product Managment

David Moreno, Luke Korth
Engineering

Braintree Unified On-Boarding Region Availability
Braintree Onboarding Form - USA
Braintree Onboarding Form - Flow Details

Unified Merchant Onboarding

When we began this initiative, merchants boarded onto the Braintree platform by filling out a region-specific form online. Each form was it’s own unique app. Additionally, the process of underwriting them was equally inconsistent, complex, and varied by region. We discovered this to be inefficient for everyone. Over the last 2 years, the team has worked extremely hard to introduce the first phase of a single, consistent onboarding experience for all merchants. The new system features a unified tech stack, data collection method, and underwriting process that allows us to roll out new features faster across regions.

Role

Design Lead

Company

Braintree, A PayPal Service

Collaborators

Marte Schaffmeyer, Alex Grieve
Product Managment

KL Koss, Joshua Perez, Val Aleksenko, Nysa Vann
Engineering

Tip: Gratuity Calculator

Tip: Gratuity Calculator

I've been designing apps since the App Store launched in 2008. This year, in 2019, I finally took a stab at building one myself and launched my first app on the App Store. It's a fairly simple app to calculate a tip and split it with friends. This is the first app in a side-project that focuses on providing small, simple apps that are fun to use and enhance social interactions without distracting from them.

Download from the App Store
Chicago Poster

Chicago Type

In 2010, I was commissioned by The Society of Typographic Arts to create a poster that embodied the essence of Chicago. This poster, along with other original art pieces, was auctioned off at their annual holiday party with proceeds going to help fund the education of tomorrow's designers through the Jack Weiss Student Scholarship Fund.

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I am native to Chicago’s south side, where tavern-style pizza reigns supreme, and live in the Beverly neighborhood.

At PayPal, I work on initiatives for the Braintree Merchant Organization that often bridge multiple products in the PayPal portfolio. I collaborate with Engineering and Product Management Leads to discover, conceptualize, and prototype new experiences that enable best-of-class payment solutions for a global merchant base.

In my spare time, I moonlight as a father, husband, dog lover, snow sculptor, and weekend coffee enthusiast.

About Me

Through my 15-year career as a designer, my area of expertise has evolved to designing digital product experiences for browsers, iOS, and Android.

I began my career in 2004, practicing traditional graphic design. A few years later, my background in computer science and technical writing began to pull me towards designing brochure websites, email campaigns, and other digital content. Eventually, my focus pivoted to web and native mobile apps. I’m happy to say that I haven’t looked back.

Before PayPal, I was a Product Design Lead for dscout and Zendesk Sell (formerly Base) during large growth periods for each company. Before that, I helped newly funded startups get their MVPs to market at Doejo, and designed print and digital things for Crate&Barrel, JAK Graphic Design, and freelance projects.

My leadership style is personally casual yet professionally earnest with a “whatever it takes” attitude. I am known for tight collaboration on teams I work with, bridging design, engineering, and business priorities to deliver delightful end-to-end experiences to the customer. I am inspired by Swiss and Scandinavian design and look for new ways to bring highly functional, simple, aesthetic experiences into my work.

I also experiment with app ideas on the side. One app is a simple tip calculator currently on the App Store, and another is in the works.

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Experience

PayPal / Braintree
Senior Product Designer
2016 – Present
Dscout Mobile Research
Product Design Lead
2014 – 2016
Zendesk Sell (formerly Base)
Product Design Lead
2012 – 2014
Doejo
Interactive Art Director
2011 – 2012
Crate&Barrel
Interactive Design Consultant
2010 – 2011
JAK Graphic Design
Graphic Designer
2006 – 2010
Freelance Designer
Designer
2004 – 2011
People who use things I’ve designed

AirBnb, American Dental Association, American Express, Casper, Crate&Barrel, Dropbox, Dow Chemical Company, Everlane, Facebook, Google, Groupon, Lightbank, Pritzker Group Venture Capital, Samsung, Sartorius, Stryker, Uber, World Wildlife Fund, Yelp

Community

Volunteer
The Society of Typographic Arts
Interactive Director
2011 – 2015
Professional Member
AIGA Chicago, Chicago Design Museum, IxDA, The Society of Typographic Arts

Skills

  • Product Design
  • UX/UI Design
  • Interaction Design
  • Experience Mapping
  • Protyping
  • Technical Writing
  • Drinking Coffee
  • Sketch
  • Adobe Creative Cloud
  • InVision
  • Framer
  • VS Code
  • Vim
  • HTML/CSS/JS
  • React
  • Swift
  • Product Thinking
  • Design Leadership
  • Cross-Functional Team Collaboration
  • Deconstructing Complexity
  • Bridging Code, Design and Business Value

Recognition

AIGA Chicago, Communication Arts, Creativity Awards, Cit/ID, Make Better Websites, Minimal Sites, Siteinspire, W3 Awards

Get in touch. I’m always interested in meeting new people, so feel free to say hello.

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